Testimonials from our Customers
Sales - Rob Willoughby - March 2008
"Quite different from other dealerships we were dealing with at the same time. Would, and have recommended the dealership and Rob Willoughby."
Carolyn K.
Sales - March 2008
Robyn L.
Service - February 2008
"WOW, thank you for a great experience. Everyone in the service department was fantastic."
Angela J.
Sales - February 2008
"Once again, the complete transaction was wonderful. Everyone/Everything came together in a stress free approach to customer satisfaction.
Thanks to Steve, Ann Marie, and escpecially Marc for assisting me with this purchase. This is my 6th vehicle since 2001..."
Bart M.
Sales - January 2008
"Friendly
Honest
Trust Worthy"
Daniel P.
Sales - Jason Vance - January 2008
"My wife and I found Jason to be a very pleasant salesperson. Easy to deal with. Would highly recommend him."
Edward R.
Sales - Rob Willoughby - January 2008
Jeanette M.
Sales - Jason Pope - December 2007
"I had a pleasurable sales experience and really liked how I was treated with respect and fairly. I will buy off Jason Pope again."
Greg C.
Service - Doug Groth & John Spenrath - August 2007
Judith M.
Sales - Randy Heller - July 2007
"Very satisfied with the purchase experience. Randy Heller is a very valuable player to your team. Thankyou to Dale, Doogie, and Marc for all the help as well."
Christopher W.
Sales - Ernie - June 2007
Marlene J.
Sales - Angus Atkinson & Kevin McCaw - June 2007
"It couldn't have been better. I was looking at Honda/Toyotas, a friend suggested I look at Steve Marshall Ford. The Focus is perfect for me, small and very good on gas. A excellent suggestion, thank you to Angus and Kevin!"
Maureen S.
Sales - June 2007
"everyone was very hepful, most professional , follow-up was very courteous. Both salesperson and finance person went out of their way to be of assistance. Congrats to Steve Marshall on great first time service."
Lynn H.
Sales & Service - May 2007
Sales & Service - April 2007
Joanne K.
Sales - March 2007
"Absolutley love the vehicle. Our salesman was excellent. We will be back."
Kevin H.
Sales - February 2007
"The whole sales team were terrific, would recommend Steve Marshall Ford to anyone. Excellent staff, and the dealer principle is a lovely woman."
Carman D.
Sales - Angus Atkinson - February 2007
Marina S.
Sales - January 2007
Gordon R.
Sales - November 2006
Jason P.
Service - November 2006
John B.
Sales - Angus Atkinson - November 2006
Smith M.
Service - November 2006
Richard L .
Sales - November 2006
Jennifer M.
Sales - November 2006
"I was absolutely astounded by the amount of customer care that we received from Steve Marshall and his staff.
Being from a town 900 kms from Steve Marshall in Nanaimo, it made it well worth the money to travel down there to such a great facility. I tried dealing with the dealership where I live, only to have a very bad experience. The care put forth from the moment we drove on the lot - ensuring that we were looked after and not just "a dollar sign" - made the overall experience one that was very memorable.
I have been recommending not only my Ford F-Series truck, but the dealership as well..... I only wish the Steve Marshall dealership was closer."
Darryl S.
Sales - Kevin McCaw - October 2006
"My salesperson was EXCELLENT. I will definatley recommend both him and Steve Marshall Ford to everyone I know."
Barry E.
Sales & Service - October 2006
"I love the friendly service reminder cards that they send me in the mail! 1 less thing that I have to try and remember is when my truck is due its service. My overall experience with Steve Marshall dealership from the minute I walked on the lot before I purchased my 2005 Ranger has been A1!"
Kathrine B.
Sales - Kevin McCaw - October 2006
Marc W.
Sales - October 2006
Jennifer M.
Sales - October 2006
Alan H.
Sales - September 2006
"Special Thanks to manager Dale Geddes. His humor, friendliness and extreme professionalism during our brief meeting helped seal the deal."
Blake H.
Sales - September 2006
Roland P.
Sales - Angus Atkinson - September 2006
"Angus is a great sales person, he helped me from start to finish. He has also got me many extras for my truck out of the parts department for a great deal and has made all my service app.. for me to get the parts put on. Thanks Angus."
Peter N.
Service - September 2006
Geraldine H.
Sales - August 2006
Alan R.
Sales - August 2006
Cheryl B.
Sales - August 2006
David H.
2006 Ford Mustang - Sales - August 2006
Clive B.
Sales - July 2006
Rolph S.
Sales - July 2006
David A.
Sales - June 2006
Michael G.
Sales - May 2006
"unbelievable, Randy and Ernie went above and beyond to put me in the Focus, definite asset to the dealership"
Paul S.
Sales - May 2006
"I have dealt with Steve Marshall Ford since it opened and have always been treated well"
Carla C.
Sales - Rob Willoughby - May 2006
Peter F.
Sales - Angus Atkinson - May 2006
Denise O.
Service - May 2006
Robert C.
